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The support you have at your fingertips

Our Customer Success team is more than just technical support. This is a dedicated support in Polish, which understands the specifics of your industry and helps to solve any problem - quickly, efficiently, with full customization.

We support the work of hundreds of companies from different industries

Call and talk to an expert

Direct telephone support in Polish from our specialists

Talk to a specialist in chat

Instant real-time answers to all questions

Go to our
Support Center

Comprehensive knowledge base, instructions and video tutorials - all in one

Our team

Meet the team responsible for your success

You are not a number in the system. You are a business partner whose success is our common goal.

Klaudia
Customer Success Specialist
Joanna
Customer Success Specialist
Patrycja
Customer Success Specialist
Piotr
Head of Customer Success
Frequently Asked Questions
Do you have more questions?

Our team is ready to help you

How can I contact support?

Through the chat in the system, e-mail or contact form on the site. The support team responds very quickly, usually within a dozen minutes.

Is support paid?

No. At IC Project, every customer has access to free, fast and efficient technical support with a dedicated account manager.

Do you offer free training materials?

Video tutorials and documentation are available for all customers, as well as the possibility of individual consultations with a dedicated Customer Success department.

Can I change my plan or number of users during my contract?

Yes. You can add or remove users and change your plan to a higher or lower plan at any time — just contact the dedicated account manager assigned to your account.

Can I add additional features to my package?

Yes, you can add options such as a ticketing system, a dedicated look with your logo and branding, premium support, or an additional file storage expansion for your organization.

What are the forms of payment?

Monthly and annual billing are available. Longer plans offer attractive discounts.