Nowak Meble — everyone knows what they are doing, and the whole company operates in one place and does not miss deadlines.

Challenges

Nowak Meble was struggling with distributed communication — tasks and information were scattered in emails, telephones and various tools, which caused chaos and numerous misunderstandings.

There was a lack of a single central system for working with tasks, resulting in delays, missed deadlines, and difficulties in scheduling resources and vacations. Hybrid work further made it difficult for the team to synchronize and control progress, and frustration mounted.

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Purchase decision and objections

The key challenge before the implementation was to convince myself to change tools and introduce a new system — concerns related to the complexity of the implementation and the affordability of the software for the team. It was feared that workers who had not been exposed to this type of program would have difficulty changing their way of working.

Thanks to the dedicated support of IC Project specialists and an individual presentation, we dispelled doubts, showing the simplicity of use and guaranteeing that special workshops are aimed at “infecting” employees with a new method of work.

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Deployment process

Nowak Meble decided on a remote implementation service in the Premium variant, which made it possible to approach the process very comprehensively. The implementation was carried out in an orderly and transparent manner. We conducted a needs analysis and designed a tailored plan for changing the working method among the company's employees, taking into account the specifics of Nowak Meble's work.

There was training of the team and configuration of the system with the setting of all the most important aspects so that the Nowak Meble team could start working in the finished tool. During the training, we strongly focused on the practical workshop, so that each of the employees “feels” the functioning of the program and understands how simple the solutions are. Our implementation team was on hand throughout, providing support and ongoing consultation, allowing for a smooth transition without disruption to work.

After the workshop, several employees returned with individual questions to their Customer Success consultant, although the answers were quickly addressed and the employees evaluated the quality of the implementation very positively.

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Solutions

The implementation of IC Project in Nowak Meble focused on simplifying task management and improving communication in the team. We focused on creating a single collaborative work environment where all information, tasks and conversations are available in one place — eliminating the chaos and distraction of previous solutions. We have provided functionalities that allow you to easily plan, assign tasks and monitor progress, which significantly facilitates everyday collaboration, also in the hybrid work model.

Another important aspect was the introduction of tools for managing absences and leave, which replaced traditional paper forms. Thanks to this, the process of accepting and registering holidays has become fast, transparent and accessible to all employees, which reduces bureaucracy and errors. The project schedules in the form of Gantt charts and the company calendar, allowing you to view statuses and deadlines at a glance.

Objectives of implementation:

• Improve communication and task management on a single platform
• Building a place for effective collaboration in the team with the exchange of files, which is very important in the furniture production industry
• Automation and simplification of the leave and absence management process, with the elimination of the so-called “paperwork”

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findings

Thanks to the implementation of IC Project in Nowak Meble, the company noted a clear improvement in the organization of work and communication in the team. Working on a single platform significantly reduced the amount of unnecessary emails, which facilitated faster and clearer transmission of information.

The timeliness of the implementation of tasks has increased significantly, and the absence management system has been improved, thanks to which the approval of leave applications has become many times faster.

The most important achievements:

• 85% fewer emails in communication between employees
• 87% of tasks completed within the specified time
• 5x faster approval of vacation requests

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Key Findings

Summing up the whole process of IC Project implementation in Nowak Meble, we can say that the company has gone through a very interesting path. From obscurity to clear and effective organization of work. Although at first there were concerns about changing the system and how everything would work out, thanks to our help and a clear implementation plan, all doubts quickly disappeared. Now the team works more efficiently and task management is much easier.

Looking at the results, we see real changes — more tasks are completed on time, and communication between employees is simpler and faster. Thanks to this, time is saved, there are fewer errors and people are more willing to engage in everyday work. This shows that a well-carried out implementation of a new tool really matters and can bring great results.

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