How did Ruch Chorzów organize all the operational work in IC Project?

Challenges

Ruch Chorzów is a club with a rich history and an extensive organizational structure, where dozens of tasks are carried out every day — from current administrative matters to promotional activities and the organization of matches.
Prior to the implementation of the IC Project, communication between employees was mostly through emails and phone calls. This led to disorganization, loss of information and duplication of the same topics in different channels.

The most important challenges:

• distributed communication between employees and departments,
• lack of a single place to plan and control current tasks,
• difficulty in monitoring progress and responsibility for tasks.

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Purchase decision and objections

The Management Board of Ruchu Chorzów was looking for a tool that would help bring order to the daily work, reduce the number of emails and facilitate communication between the club's employees.
However, there were doubts as to whether the project management system would work in a sports environment, where the rhythm of work is very variable and dependent on the match calendar.

During the presentation of IC Project, the club team saw that the tool can be fully adapted to their own processes. The system turned out to be intuitive, easy to use and ideal for everyday cooperation — regardless of position or scope of duties.

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Deployment process

The implementation of the IC Project in Ruchu Chorzów went smoothly and with the full support of the implementation team. At the beginning, together with the club, the way of working was analyzed, the main problem areas were identified and the structure of the project was designed to meet real needs.

This was followed by practical training for the team, which allowed each employee to get to know the tool in everyday context. The system was launched entirely in remote mode, and IC Project consultants supported users throughout the implementation period, helping to match views and features to the actual processes of the club.

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Solutions

The implementation of the IC Project in Ruchu Chorzów focused on three key areas:

• Effective internal communication
  The club team transferred all communication from emails to IC Project. Thanks to the comments and the assignment of messages to specific tasks, everyone knows what is happening and where to find the information they need.
• Task and project management
  All current activities have been organized within a single system. The club plans projects, tasks and events in one place, with a clear division of responsibilities and deadlines.
• Full visibility of the work of the entire team
  Management has gained the ability to monitor task statuses and project progress in real time. This significantly improved the control and coordination of daily work in the club.

Objectives of implementation:

• centralization of communication and elimination of excess emails,
• improving the planning and execution of tasks,
• increasing transparency of work and accountability in the organization.

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findings

Thanks to the implementation of the IC Project, Ruch Chorzów gained transparency of activities and effective communication between employees.
The team works today in one cohesive environment where everyone knows their tasks, deadlines and priorities.

The most important achievements:

• 2× better communication between employees in the club,
• 78% fewer emails sent between employees
• 3× better control of what happens in the club.

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Key Findings

The implementation of the IC Project in Ruchu Chorzów has made it possible to completely change the way of organizing daily work. The team works faster and communication and information flow are now clear and centralized.
Thanks to the system, the club has gained a tool that not only organizes tasks, but also realistically improves cooperation and control over internal processes.

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